For ages 21+

bajie Responsible Gambling — Keep yourself and your family safe

Knowing your limits and being able to stop at the right time — while still enjoying the game — is a real skill. bajie believes every player's experience should be safe and enjoyable.

Self-Exclusion Tool
Deposit Limit Setting
24/7 Support

Only persons aged 21 or above may participate at bajie. Age is verified when opening an account, and accounts belonging to those under 21 are closed immediately. Keeping minors away from gambling is our highest priority. If there are younger members in your household, please keep your account details away from them.

What is responsible gambling and why does it matter?

Betting and casino games are primarily a form of entertainment. Responsible gambling means maintaining control over your time, money, and emotions. Sometimes a person does not realise when they are drifting from entertainment into a problem. bajie wants to help you identify that moment and seek help when needed.

Under bajie's Terms and Conditions, every user is responsible for their own account activity. We provide the tools and information — the power to decide always rests with you.

Before you start playing, ask yourself a few questions: Am I only betting what I can afford to lose? Am I staying longer than the time I set for myself? Am I placing bet after bet trying to recover previous losses? Honest answers to these questions will help keep you safe.

Visit our About Us page to learn more about bajie's values and services. bajie believes that transparency and player protection go hand in hand.

Your protection tools — how to use them

bajie has several tools that let you set your own playing limits. Using these tools is entirely optional, but they can be activated at any time.

Deposit Limit

Set a daily, weekly, or monthly cap on deposits. Once a limit is set it takes effect immediately; increasing it requires a 72-hour wait.

Deposit Limit

Session Time Limit

Set a time limit for each playing session. When the time is up, you will automatically receive a break notification.

Time Control

Temporary Break (Cooling-Off)

Pause your account for anywhere between 24 hours and 30 days. During this time you cannot log in, but once the period ends you can return normally.

Temporary Break

Self-Exclusion

If you need a longer break, choose self-exclusion — from 6 months up to 5 years. Once this step is taken, your account will not be reactivated before the set period ends.

Long Break

Game History Review

From your account settings, you can view your betting history, deposits, withdrawals, and session details at any time — useful for understanding your own patterns.

Transparency

Direct Support

If you need help setting up any tool or want to talk things through, contact bajie's 24/7 live chat. Support is available in both Bengali and English.

Support

Warning signs of a problem — when should you be careful?

If any of the following applies to you, it is a sign that it is time to stop.

  • You keep increasing your bets to recover lost money, but the situation keeps getting worse.
  • You are hiding your gambling from family or friends, or lying about it.
  • You are using money meant for essential expenses — such as bills, rent, or food — for betting.
  • Gambling is causing you to neglect work, studies, or family responsibilities.
  • You feel restless, anxious, or irritable when you cannot play.
  • Your sleep, eating, or social life is being disrupted solely because of gambling.

Get help — where can you turn?

bajie Live Chat

At any time of day — whether it is 2 am or 5 am — reach the bajie live chat support team. You can speak in Bengali to activate responsible gambling tools or to discuss any concern.

Contact by Email

If you prefer to make a written request, send a message to bajie's support email. Self-exclusion or account closure requests can also be made by email.

Family and Close Ones

Telling someone close to you is often the easiest first step. A family member or trusted friend can help you make the right decision.

Professional Counsellors

Reaching mental health professionals and counsellors in Bangladesh is easier than ever. Seek specialist professional help for gambling-related issues — there is no shame in doing so.

Support Groups

Support groups made up of people facing the same issues can truly understand you. Look for groups online or offline where you can share your experiences.

bajie's commitment

Every user's age is verified; those under 21 cannot open an account.
If suspicious behaviour is detected, bajie reaches out to the user directly.
Self-exclusion requests are processed immediately with the highest priority.
The support team can always communicate in Bengali — there is no language barrier.
Personal information is kept secure; read our Privacy Policy for details.

Some tips for playing responsibly

Before you start betting, set a fixed budget — an amount whose loss would not affect your daily life. bajie's minimum deposit is just ৳200, so starting with a small amount is always the sensible choice.

Treat the time and money spent on gambling the same way you would any other entertainment — just as money spent on a cinema ticket does not come back, keep the same mindset with betting. Trying to recover losses by placing more bets often creates bigger problems.

Take regular breaks. Instead of playing for hours on end, get up, walk around, and drink some water. Avoid playing when you are tired or under stress — your ability to make good decisions drops at those times.

To learn more about bajie or find answers to common questions, read the FAQ — it covers everything from account management to a wide range of other topics.

Common questions about responsible gambling

No. Activating self-exclusion keeps the balance in your account safe. Once the exclusion period ends, you can withdraw normally. For any questions, contact bajie via live chat.

Yes, but after requesting an increase, you must wait 72 hours for it to take effect. This delay is intentional — to prevent decisions made in the heat of the moment. Reducing a limit takes effect immediately.

Change your password immediately and notify bajie live chat. If an underage family member is involved, activate self-exclusion and inform the support team — they will take the necessary steps.

No. The account does not activate automatically when the period ends. You must consciously contact bajie support and request that your account be reopened. This step ensures that you are truly ready.

No. The minimum age to open an account at bajie is 21. Age is verified at registration. If found to be underage upon a later check, the account is permanently closed and any winnings or deposits made by the minor are not returned.

Not always. It can be hard to recognise problem gambling in yourself. However, if family or friends express concern, or you feel that you can no longer control your play — that is a clear enough signal. Contact bajie, because the sooner action is taken, the better the outcome.