FAQ
bajie FAQ — Bonus, Deposit, Betting and Live Casino
Here you will find clear answers to the most frequently asked questions about everything at bajie — from opening an account and claiming a bonus, to depositing money, cricket betting and live casino.
Welcome bonus up to 200% — ৳8,000
Minimum deposit ৳200
24/7 live support
This page brings together 20 questions and answers covering four main topics at bajie — welcome bonus, deposits, cricket and sports betting, and live casino. If you want to bajie Login and claim your bonus for the first time, or if you run into any issue depositing via bKash or Nagad, the questions below will help you. Every answer has been written with the real experience of players in Bangladesh in mind. Use the index below to jump directly to a specific section.
Welcome Bonus
After opening a new account at bajie, the welcome bonus is added to your account automatically on your first deposit. You need to deposit a minimum of ৳200 via bKash, Nagad, Rocket, Upay or bank transfer. The bonus is 200% of your deposit amount — up to ৳8,000. For example: deposit ৳1,000 and you get ৳2,000 bonus, making your total balance ৳3,000.
The wagering requirement for the bajie welcome bonus is 10 times the bonus amount. That means you need to place bets totalling 10 times the bonus you receive before you can withdraw bonus winnings. Example: deposit ৳8,200 and you get ৳8,000 bonus, making your total balance ৳16,200; to meet the wagering requirement you must place a total of ৳8,000 × 10 = ৳80,000 in bets. Each valid bet is deducted from that amount.
No, the welcome bonus can only be received once per account — on the first deposit only. After that, bajie has separate promotions for regular players, such as a weekly deposit reward (up to 30%, ৳5,000), a monthly slots festival bonus, and weekly cashback through bajie VIP. Creating multiple accounts is against bajie's terms and conditions.
If you accepted a bonus and later change your mind, contact bajie's 24/7 live chat support. Please note — cancelling a bonus will also cancel any winnings earned from that bonus. It is best to read the terms and conditions carefully before accepting a bonus.
Yes, bajie bonuses have a set expiry. If the wagering requirement is not met within the specified time, the bonus and any winnings from it may be cancelled. The expiry is usually counted from the date of deposit. Check the applicable terms at the time you claim the bonus, or ask via live chat, for the exact timeframe.
The welcome bonus can be used across various game categories at bajie, but not every game or category may contribute equally to the wagering calculation. Slots generally contribute in full, but specific games may have different rules. Check bajie's promotions page or live chat support for accurate details.
Deposits
bajie supports all popular payment methods in Bangladesh: bKash, Nagad, Rocket, Upay and bank transfer (such as Dutch-Bangla Bank, BRAC Bank). The minimum deposit amount is ৳200 for all methods. Go to the deposit page, choose your preferred method, enter the amount and follow the instructions.
Log in to bajie, go to the deposit section and select Nagad. Send money to the Nagad number shown, either through the Nagad app or by dialling *167# and choosing "Send Money" or "Payment". Once the transaction is complete, enter the transaction ID in the deposit form and confirm. The minimum deposit is ৳200. Your balance is usually updated within a few minutes.
bajie does not charge any processing fee on your deposit. However, bKash itself may apply its own service charges depending on the transaction type — for example, charges differ between "Send Money" and "Payment". There is no deduction from bajie's side; the full amount you send (minus any bKash charges) will be added to your gaming balance.
Occasionally there may be a short delay due to network or server issues. If your balance has not appeared within 15–20 minutes of sending, contact bajie's 24/7 live chat with your transaction ID (TxID) and a screenshot. The support team will verify and correct your balance promptly. Following up without proof may cause further delays.
Yes, you must send money to bajie's designated bKash payment number — this number is shown on the deposit page after you log in. Never send money to any personal number. The number may change from time to time and the site is updated accordingly, so always check the site for the current number before each deposit.
The minimum withdrawal amount at bajie is ৳500. After submitting a request, the money usually arrives in your bKash, Nagad, Rocket, Upay or bank account within 30 minutes to 3 hours. Account verification (KYC) must be completed before a withdrawal can be processed.
Cricket and Sports Betting
Yes, bajie offers betting on BPL, IPL, T20 World Cup and Bangladesh Tigers international series, as well as all major cricket tournaments worldwide. Markets are available both before the match starts and during play (live betting). Visit the cricket betting guide page for detailed markets and tips.
The most popular cricket markets at bajie are: Match Winner (which team wins), Toss Winner, Total Runs in an innings (Over/Under), Top Run Scorer, First Wicket Fall, and Man of the Match. In T20 format, Powerplay Runs and Last Over Runs markets are also very popular. In live markets, odds change with every ball.
In an accumulator or multi-bet, the odds of each selection are multiplied together to form the combined odds. Example: if three selections have odds of 1.50, 1.70 and 1.80, the combined odds are 1.50 × 1.70 × 1.80 = 4.59. A ৳100 bet would return ৳459 if all win — but if even one selection loses, the entire ৳100 is lost. More selections increase the potential return but also the risk.
If a match is declared no-result or abandoned due to rain or any other reason, the bet amount is generally refunded (voided). However, some markets — such as first innings result or the outcome after a set number of overs — may already have been settled and those results can stand. Specific rules are stated in bajie's terms and conditions.
bajie usually settles bet results automatically within a few minutes of the match ending. Winnings from settled bets are added directly to your account balance. Results are determined based on the official scorecard and umpire decisions. If you have any doubt about a result, contact live chat.
Live Casino
In bajie's bajie Casino live dealer games, a human dealer handles cards or balls via live video streaming from a real studio or casino. You place bets from your own screen and can also chat with the dealer. Well-known studios like Evolution, Pragmatic Play Live, and Ezugi provide these games.
Baccarat is a simple card game — you only need to bet on one of three outcomes: Player wins, Banker wins, or Tie. Both sides are dealt 2 cards each, and the side whose total points are closest to 9 wins. Tens and face cards are worth zero. Because the gameplay is straightforward, it is quite popular among new players at bajie.
In Roulette, a spinning wheel has numbered pockets from 0 to 36, and the result is whichever pocket the ball lands in. You can bet on a specific number, colour (red or black), odd or even, or groups of high or low numbers. Betting on a specific number pays more but has a lower chance of winning. bajie offers European Roulette and live multi-table Roulette.
bajie's live casino tables have various betting limits so there is a suitable table for everyone, from new players to experienced ones. Low-limit tables allow you to start with smaller amounts, while high-limit VIP tables let experienced players place larger bets. The limits for each table are shown in the lobby before you enter.
Yes, bajie's live casino is fully mobile-friendly. Live streaming runs smoothly on both Android and iOS devices through a browser or the bajie app. Use a stable Wi-Fi or 4G/5G connection for the best quality. Download the bajie app to access the live casino even more easily.
No, with a single bajie account you can play slots, sports betting, and live casino — all sections. The same balance works across every section. Create an account, go to the bajie Login page, and head to the live casino section.
More questions?
If the answers above have not resolved your question, bajie's support team is ready to help directly. Assistance is available in both Bengali and English.
24/7 Live Chat
Click the bajie live chat widget at any time. A support agent will connect within a few minutes. Help is available for any issue related to bonuses, payments, or games.
Email Support
For complex issues or when you need to attach documents, contact us by email. The team replies in both Bengali and English.
[email protected]To learn more about responsible gaming, read the Responsible Gaming page. All casino and betting activities on bajie are for ages 21+ only.