bajie Privacy Policy

1 What types of information are collected

bajie collects your information in several ways. This policy covers both the information you provide at registration and the information that is automatically collected as you use the platform.

Information you provide directly:

• Full name and date of birth (for age verification — all members must be 21 years of age or older)
• Mobile number and email address
• bKash, Nagad, Rocket, or Upay account number, or bank account details — used only to process deposits and withdrawals
• National ID or passport details if required for identity verification

Information collected automatically:

• IP address and device type
• Browser version and operating system
• Login times, pages visited, and activity logs on the platform
• Transaction history and details of gaming activity

2 Cookies and tracking technologies

Cookies and similar technologies are used on the bajie website and app. They help improve the user experience, manage sessions, and ensure the platform functions properly.

• Essential cookies: These are necessary to keep login sessions active and maintain security. Without these cookies, the platform will not work correctly.
• Analytics cookies: Used to understand how users interact with the platform, which helps improve the quality of the service.
• Preference cookies: Save your language and display preferences so your experience is smoother on future visits.

You can disable cookies through your browser settings, though doing so may limit some features of the platform.

3 Purposes for which information is used

bajie uses your information only for the specific purposes listed below:

1. Account registration, verification, and management
2. Processing financial transactions including deposits and withdrawals
3. Verifying that users are 21+ and enforcing responsible gaming policies
4. Platform security and fraud prevention
5. Providing customer support and resolving issues
6. Improving the quality of the service and developing new features
7. Informing you about relevant bonus offers and promotions
8. Meeting legal and regulatory obligations

Your information is not used for any purpose beyond those listed above.

4 Who your information may be shared with

bajie does not sell your personal information to third parties. However, limited information may be shared with the following parties in specific circumstances:

• Payment processors: Mobile banking platforms such as bKash, Nagad, Rocket, and Upay, or banks — only to complete transactions and only to the extent necessary.
• Identity verification service providers: To complete the account verification process.
• Technology infrastructure providers: Companies that assist with server, database, and platform operations — who work under strict confidentiality agreements.
• Law enforcement agencies: Only where required by applicable law in Bangladesh.

The third parties listed above are bound to comply with bajie's privacy standards and may not use the information they receive for their own purposes.

5 Data security measures

bajie has put in place industry-standard technical and administrative measures to protect your information:

• SSL encryption: All data transmissions are encrypted using SSL technology, which protects against third-party interception.
• Restricted access: Only authorised personnel can access your information, and only when needed to carry out their duties.
• Regular security audits: Security checks are conducted regularly to identify any vulnerabilities in the system.
• Data encryption: Sensitive information stored on servers is kept in encrypted form.
• Two-step verification: OTP-based verification is available for accounts.

While bajie is committed to maintaining the highest level of security, there are always some inherent risks in transmitting data over the internet. We work to keep those risks to a minimum.

6 Data retention period

bajie retains your information for as long as your account is active or as needed to provide the service. Even after an account is closed, certain information may be retained for a set period for the following reasons:

• Records of financial transactions — to meet legal obligations
• Information related to dispute resolution or legal claims
• For fraud prevention and security purposes

Once the required period has passed, information is securely deleted or made non-identifiable.

7 Your rights regarding your information

As a bajie user, you have several rights concerning your own information:

• Right of access: You may request to know what information bajie holds about you.
• Right to correction: You may request that incorrect or incomplete information be corrected.
• Right to deletion: You may request that your information be deleted, except where legal obligations apply.
• Right to object: You may object to your information being used for specific purposes.
• Portability: You may request to receive your information in a structured format.

To exercise these rights, please contact our customer support team. bajie will make every effort to respond to your request within a reasonable time.

8 Third-party links and platforms

The bajie platform may sometimes reference third-party services — such as the websites of payment providers. These third parties have their own privacy policies, and bajie is not responsible for their practices. It is your responsibility to read their policies before using their services.

9 Protection of minors' information

bajie strictly does not provide services to anyone under the age of 21. If we are informed that information belonging to a minor has been collected by mistake, that information will be deleted immediately and the associated account will be closed. For more details on responsible gaming, please read our Responsible Gaming Guidelines.

10 Marketing communications

If you have given consent to receive promotional messages and offers from bajie, we will notify you from time to time about bonuses, tournaments, or new games. You may opt out of these communications at any time — either through your account settings or by letting our customer support team know directly.

Opting out of marketing communications will not stop important account-related messages (transaction confirmations, security alerts).

11 Changes to this policy

bajie reserves the right to update this privacy policy as needed. If any significant changes are made, we will:

• Update the "Last updated" date at the top of the page
• Notify registered users by email or through a platform notification

Continuing to use the platform after any changes means you accept the updated policy. We therefore recommend reviewing this page regularly.

12 Contact us

If you have any questions about this privacy policy, a request regarding your information, or a concern you would like to raise, please contact bajie using the details below:

To learn more about bajie, visit our About Us page or read the FAQ section for answers to common questions.